Product Design, User Experience, Brand Messaging Consultant

2010-Present

I help startups, e-commerce retailers, and crowdfunding hopefuls improve their penetration, conversion, and retention.

Partial client list:
Curie, Greetabl, Merchbar, Ovie Smarterware, Lift (now Coach.me), SherpaShare

 


Head of Design @ Bindle Chat Inc.

2015-2017

Bindle was an early stage startup on a mission to create authentic connections. We experimented with several chat apps (Bindle, Angler) and a Messenger/SMS bot (Wilson).

I headed design on all fronts, including UX, Visual Design, Marketing, and Branding.

  • Lead team brainstorms and discussions of new features and our vision of the future
  • Distilled and enumerated our Product Principles and Values (which we actually used)
  • Created and implemented the Design ->  Project Management -> Engineering processes
  • Spun up experimental new brands and experiences for testing, sometimes in days

Notable:

  • Our flagship app, Bindle, was the official app for the YouTube conference VidCon in 2016
  • Our SMS/Messenger bot, Wilson, was nominated for Product Hunt’s 2017 Bot of the Year

Product Designer @ The Hunt (acquired by Pinterest 2015)

2014-2015

The Hunt was a fashion and style Q&A app. I designed features end-to-end across iOS, Android, and web utilizing user and usability testing, UX principles, and collaboration across Marketing, Community, and Engineering disciplines.

  • Helped develop our Product and Design team processes
  • Brought engineers into the design and implementation process, collaborating to create great user experiences without technical nightmares
  • Lead internal workshops on Behavioral Economics and Gamification principles

 

Notable:

  • App chosen as Editor’s Choice in Google’s Play Store and Best-In-Class during Google I/O for design implementation, and #1 Lifestyle App by Apple
  • The Polls feature that I researched, designed, and iterated was the first new content type on our app and resulted in a 40% increase in retention for users who started a poll
 

Please contact for additional work history, education, or work samples
hello @ missytitus . com